eCommerce

eCommerce development and management, from project to online sales

Triboo Digitale and Triboo Technologies work together to develop and manage B2C and B2B eCommerce channels: platform, integrations, merchant of record, logistics, payments, store daily management. The model can support the brand's team or cover all operations through outsourcing. We set priorities with the client, considering commercial results and financial sustainability.

From specialist support to full channel management

We shape the scope around the project: consulting, management of selected processes or full eCommerce outsourcing. We agree roles, integrations, timelines and performance measures. The client retains control over commercial decisions while the Triboo team keeps execution moving.

Day-to-day eCommerce management with clear responsibilities

We manage catalogue, content, availability, orders and commercial activities agreed with the brand. We manage prices and promotions according to the shared commercial plan. Shared reporting connects day-to-day work with channel results.

Merchant of Record for international sales

For international eCommerce projects, we coordinate localization, payments, logistics and customer care within the agreed scope. If the model includes Merchant of Record, Triboo can also manage the commercial relationship with the end customer and payment collection, invoicing and reconciliation flows. Activities and responsibilities are defined for each project.

Marketplace management connected to your eCommerce channel

Together with the brand, we select relevant channels, including Amazon, and manage onboarding, catalogue, order integration and agreed commercial activities. Prices and promotions follow decisions shared with the client. We analyse marketplace results to decide where to focus our work.

CRM and marketing automation for more relevant relationships

We design segments, messages and journeys that support customers before and after purchase, from welcome communications to cart recovery and repeat purchases. We measure their effect on engagement and sales, then adjust campaigns and automation to the results.

eCommerce development and integrations, including Shopify Plus

Triboo Digitale is a Shopify Plus Partner since 2019. We build new online stores, redesign existing ones and manage migrations on Shopify Plus or other market solutions suited to the brand and business needs. We connect the platform with business systems, payments and sales channels, and support maintenance and ongoing development.

AI for eCommerce: selected and measured use cases

We apply the TRIBOO's AI tools to product search, customer care, recommendations, content and SEO/GEO analysis, including competitive analysis. For each project, we select relevant use cases, integrate them into processes and measure their results before expanding them.